Thank you for choosing YAVE. If you have any questions about our electric scooters, product consultation, order inquiry, shipping status, after-sales support, returns & refunds, or business cooperation, please feel free to contact us. We will reply to your message within 24 hours.
Official Contact Details
Email：support@yaev.com
Store Address： 5780 W Oakland St, Chandler Arizona 85226, United States
Common Matters You Can Consult
- Order inquiry: order status, logistics tracking, delivery time
- Product consultation: air cooler, nail printer, hair curler, beauty instrument usage, parameter, matching accessories
- Shipping policy: free shipping threshold, delivery cycle, remote area delivery rules
- After-sales service: return & refund application, product warranty, damaged goods replacement
- Business cooperation: wholesale, influencer cooperation, customized order service
- Discount activity questions
Important Reminders
- Please attach your order number when sending emails for order-related problems, which can greatly speed up our processing efficiency.
- During holidays and weekends, customer service will reply sequentially after resuming work, please wait patiently.
- Our physical address is only used for warehouse receiving and return delivery reception, no walk-in retail shopping service is provided temporarily.
- For urgent after-sales problems such as damaged goods received, please attach clear photos or videos of the defective product in your email.
Feedback Suggestion
If you have valuable suggestions about products, logistics and shopping experience, welcome to send emails to us. We will keep optimizing to bring you better shopping experience.