Contact information

Thank you for choosing YAVE. If you have any questions about our electric scooters, product consultation, order inquiry, shipping status, after-sales support, returns & refunds, or business cooperation, please feel free to contact us. We will reply to your message within 24 hours.

Official Contact Details

Email：support@yaev.com

Store Address： 5780 W Oakland St, Chandler Arizona 85226, United States

Service Scope

Electric scooter product parameters, usage and function guidance
Order status, payment, shipping and delivery tracking support
After-sales service, warranty technical support and parts replacement
Return, exchange and refund application & process guidance
Wholesale, customization and business cooperation consultation

Working Hours

24/7 Online Email Support We will respond to all customer inquiries within 24 business hours.

Warm Reminder

Please provide your order number and detailed problem description when contacting customer service, which can help us solve your problem faster and more efficiently.